Sahara Group Recruits for Desktop Analyst
The Sahara Group is a significant global energy and infrastructure corporation with operations in more than 38 nations in Asia, Europe, the Middle East, and Africa. Over the course of three decades, we have broken ground and confronted prejudices in every aspect of the world of business. Our organization’s female and male members are its best development engines.
We are hiring for the role listed below:
Sahara Group Recruits for Desktop Analyst
Job Title: Desktop Analyst
Job Identification: 51
Location: Maitama, Abuja
Employment Type: Full-time
Accountabilities
- Provide first level technology support and escalate issues to Tier 2 and 3 support when necessary
- Monitor and evaluate data network infrastructure: Switches, routers, data network devices, network links, GSM boosters, PBX, IP telephones and implement changes as required for performance improvement.
- Interface with 3rd party service providers.
- Provide periodic reporting of IT Support operations.
- Monitor and evaluate voice network infrastructure: IP PBX, IP Phones, VoIP gateways, E1 lines and implement changes as required for performance improvement
- Other duties may include End user education and IT Project implementation
- Update cash fueling data for analysis
Minimum Qualifications
- A Bachelor’s Degree in the field of Computer Science/Engineering
- 3 – 5 years qualitative experience in technology deployment or support
- Certifications will be an added advantage.
Knowledge / Skills
- Good Knowledge of windows 2008 Server operating system and Network Infrastructure (Active Directory, Group Policy, DHCP, DNS, File Services, etc.)
- Hardware and software troubleshooting skills
- Good report writing skills
- Excellent communication skills and interpersonal skills, ability to work virtually
- Good IT process understanding
- Very good problem-solving skills – frequently under various sorts of constraints and stress
- Good understanding of windows-based applications and their interaction with the underlying operating system environment (Registry, System Services, Component application subsystem etc.)
- Dexterity in setting up and managing switches and routers
How to Apply
Interested and qualified candidates should:
Click here to apply
Application Deadline 11th January, 2023 (06:46 PM).
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