Boctrust Microfinance Bank Recruits Head of Operations
In order to provide social and economic support to the lower middle class, working class, and economically active poor, Boctrust Microfinance Bank obtained a license from the Central Bank of Nigeria.
We are recruiting to fill the position below:
Boctrust Microfinance Bank Recruits Head of Operations
Job Title: Head of Operations
Location: Lagos, Nigeria
Job Type: Full Time
Job Description
- Oversee customer support processes and organize them to enhance customer satisfaction.
- Identify and mitigate operational risk.
- Thorough knowledge of bank operations functions
- Ensures the branch and vaults are opened and closed on a timely basis.
- Enforces dual control procedures at all times.
- Oversees teller duties and assists line with customer transactions during peak periods.
- Performs pre-audits to ensure ongoing adherence to compliance procedures.
- Stay informed of all deposit, business and consumer loan products.
- Maintains adequate cash supplies at the facility.
- Maintains proper teller and vault cash levels.
- Monitor and supervise daily operations to ensure a free flow process.
- Create a strong professional workforce by developing competent individuals in the banking operations team.
- Cash management and provision.
- Oversee the booking of loans and other banking activities in compliance with due process
- Ensure client data is protected from the public and secured against fraud by enforcing access rights and verification levels.
- Collaborate with heads of other units to develop best practices for successful banking operations
Job Requirements
- Proficient use of bankone
- Outstanding communication and people skills
- High-level influencing and interpersonal skills
- Excellent verbal and written communication skills
- Meticulous attention to detail and accuracy.
- Preferably Female.
- Knowledge of all regulatory policies and procedure
- Ability to recognize problems and apply Risk Management techniques to address them
- Strong planning, organizational and time management abilities
- Excellent Leadership, team management, developing and mentoring
Salary Range
N150,000 – N200,000 / month.
How to Apply
Interested and qualified candidates should send their CV to: careers@boctrustmfb.com using the Job Title as the subject of the email
Application Deadline 2nd September, 2022.
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